Policies

Thank you for visiting our site. Here is what you need to know about your experience at Klemmer and our policies.  

PRIVACY POLICY

We respect and are committed to protecting your privacy. We may collect personally identifiable information when you visit our site. We also automatically receive and record information on our server logs from your browser including your IP address, the page(s) you visited. We will not sell your personally identifiable information to anyone. 
 

SECURITY POLICY

Your payment and personal information is always safe. Our Secure Sockets Layer (SSL) software is the industry standard and among the best software available today for secure commerce transactions. It encrypts all of your personal information, including credit card number, name, and address, so that it cannot be read over the internet. 
 

REFUND POLICY

Champions Workshop: Not refundable except in the event of class cancellation. 

Personal Mastery: If you enrolled for your Personal Mastery using the payment plan option, the initial deposit paid per person is non-refundable and non-transferable. If you have chosen this option, failure to complete the terms of the payment plan voids any discount associated with this offer. Klemmer cannot accept checks dated within 10 business days of the start date associated with the Personal Mastery identified on this form. Class size may be limited and payment in full is required to hold your seat. Should you be unable to attend the Personal Mastery as identified herein all tuitions can be used to attend a Personal Mastery at a future time. To request a refund on eligible tuitions, our policy requires you to send a letter requesting the refund and proof of payment to our corporate offices attn: Accounting Department. For refunds, please call the Personal Mastery department at 1-800-577-5447. 

Advanced Leadership Seminar: The initial $500.00 of your Advanced Leadership Seminar (“ALS”) tuition is non-refundable upon receipt by Klemmer. All tuition is non-transferable. Tuition must be paid in full within 5 business days of completing Personal Mastery to be eligible for any discount offered at Personal Mastery after which the full tuition applies. Class size may be limited and payment in full is required to reserve your seat at ALS. All tuition is non-refundable after 180 calendar days of the date the initial payment is made. If you are unable to attend ALS on the date specified on this form, your fully paid tuition can be used to attend ALS at a future time. All requests for refunds on refund-eligible tuition must be requested in writing with proof of payment and received by our corporate offices, attn: Accounting Department, within 180 calendar days of date of the initial payment. Please call the ALS department at 1-800-577-5447 with any questions. Void where prohibited by law. This is a personal growth seminar. It is in no way a medical model designed to fix psychological problems. It is about you attaining the success that you desire.

Heart of the Samurai: The initial $500.00 of your Heart of the Samurai Seminar (“Heart”) tuition is non-refundable upon receipt by K&A. All tuition is non-transferable. Tuition must be paid in full within 15 business days of completing the Advanced Leadership Seminar (“ALS”) to be eligible for any discount offered at ALS after which the full tuition applies. Class size may be limited and payment in full is required to reserve your seat at Heart. All tuition is non-refundable after 180 calendar days of the date the initial payment is made. If you are unable to attend Heart on the date specified on this form, your fully paid tuition can be used to attend Heart at a future time. All requests for re funds on refund-eligible tuition must be requested in writing with proof of payment and received by our corporate offices, attn: Accounting Department, within 180 calendar days of date of the initial payment. Please call the Heart department at 1-800-577-5447 with any questions. Void where prohibited by law. This is a personal growth seminar. It is in no way a medical model designed to fix psychological problems. It is about you attaining the success that you desire.

Samurai Camp: The initial $500.00 of your Heart of the Samurai Seminar (“Heart”) tuition is non -refundable upon receipt by K&A. All tuition is non-transferable. Tuition must be paid in full within 15 business days of completing the Advanced Leadership Seminar (“ALS”) to be eligible for any discount offered at ALS after which the full tuition applies. Class size may be limited and payment in full is required to reserve your seat at Heart. All tuition is non-refundable after 180 calendar days of the date the initial payment is made. If you are unable to attend Heart on the date specified on this form, your fully paid tuition can be used to attend Heart at a future time. All requests for refunds on refund-eligible tuition must be requested in writing with proof of payment and received by our corporate offices, attn: Accounting Department, within 180 calendar days of date of the initial payment. Please call the Heart department at 1-800-577-5447 with any questions. Void where prohibited by law. This is a personal growth seminar. It is in no way a medical model designed to fix psychological problems. It is about you attaining the success that you desire.

Playful Mastery: The initial $500.00 payment of Playful Mastery tuition is non-refundable upon receipt by Klemmer. All tuition is non-transferable. Tuition must be paid in full within 10 business days of the date of any offered discount to be eligible for the discount after which the full tuition applies. Klemmer cannot accept checks dated within 10 business days of the start date of the Playful Mastery identified on this form. Class size may be limited and payment in full is required to reserve a seat. All tuition is non-refundable after 180 calendar days of the date the initial payment is made or once the family identified on this form has begun the Playful Mastery, whichever is first to occur. If the family identified on this form is unable to attend Playful Mastery on the date specified on this form, the fully paid tuition can be used to attend Playful Mastery at a future time. All requests for refunds on refund-eligible tuition must be requested in writing with proof of payment and received by our corporate offices, attn: Accounting Department, within 180 calendar days of date of the initial payment. Please call the Playful Mastery department at 1-800-577-5447 with any questions. Void where prohibited by law. This is a personal growth seminar. It is in no way a medical model designed to fix psychological problems. It is about you attaining the success that you desire.

Youth Leadership Camp: The initial $500.00 payment of Youth Leadership Camp ("YLC") tuition is non-refundable upon receipt by Klemmer. All tuition is non-transferable. Tuition must be paid in full within 10 business days of the date of any offered discount to be eligible for the discount after which the full tuition applies. Tuition must be paid in full before YLC begins. Klemmer cannot accept checks dated within 10 business days of the start date of the YLC identified on this form. Class size may be limited and payment in full is required to reserve a seat at YLC. All tuition is non-refundable after 180 calendar days of the date the initial payment is made or once the teen identified on this form has begun the camp, whichever is first to occur. If the teen identified on this form is unable to attend YLC on the date specified on this form, the fully paid tuition can be used to attend YLC at a future time. All requests for refunds on refund-eligible tuition must be requested in writing with proof of payment and received by our corporate offices, attn: Accounting Department, within 180 calendar days of date of the initial payment. Please call the YLC department at 1-800-577-5447 with any questions. Void where prohibited by law. In completing this enrollment form, I acknowledge and fully understand and agree to the terms and conditions of the tuition/refund policy.

Youth Leadership Camp 2.0: The initial $500.00 payment of Youth Leadership Camp 2.0 (“YLC 2.0”) tuition is non-refundable upon receipt by Klemmer. All tuition is non-transferable. Tuition must be paid in full within 10 business days of the date of any offered discount to be eligible for the discount after which the full tuition applies. Tuition must be paid in full before YLC 2.0 begins. Klemmer cannot accept checks dated within 10 business days of the start date of the YLC 2.0 identified on this form. Class size may be limited and payment in full is required to reserve a seat at YLC 2.0. All tuition is non-refundable after 180 calendar days of the date the initial payment is made or once the teen identified on this form has begun the camp, whichever is first to occur. If the teen identified on this form is unable to attend YLC 2.0 on the date specified on this form, the fully paid tuition can be used to attend YLC 2.0 at a future time. All requests for refunds on refund-eligible tuition must be requested in writing with proof of payment and received by our corporate offices, attn: Accounting Department, within 180 calendar days of date of the initial payment. Please call the YLC department at 1-800-577-5447 with any questions. Void where prohibited by law. In completing this enrollment form, I acknowledge and fully understand and agree to the terms and conditions of the tuition/refund policy.

GIVERS MARKETPLACE POLICY

As a subscriber in the Giver’s Marketplace I understand that I am able to post about my business on my profile feed and invite members to view my marketplace listing. I agree NOT to place mass advertisements on the Klemmer Community feed. Also, I understand that I will be charged a one time fee of $50 for my listing (unless you have already paid this one time fee). At any time in which I am not current with payment for my listing I understand that my listing is subject to being blocked or deleted.

SHIPPING POLICY

Items are generally shipped within two business days of purchase. Shipping costs are displaying in the shopping cart at the time of the order.

 

Tel: 800-577-5447

Fax: 707-762-1685​

info@klemmer.com

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